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Our Customers

What our customers say about Asset Edge
Asset Edge is extremely professional when it comes to its software products. Council has been with Asset Edge for a number of years using Reflect and now Control software. I have found Asset Edge to be more than helpful in backing up their products 100%. Problems are sorted straight away with no hesitation and information is updated regularly to the user’s needs. Conferences are held annually to provide updates, training and feedback on improvements that may be useful for their software and users. Asset Edge software would have to be one of the easiest programs on the market to gather, store and report information.
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Richard Baxter
Gunnedah Shire Council
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I have been using Reflect for approximately 10 years now and have always found it to be a logical system which has the provision for users to source the information quickly, using one screen without the need to scroll up or down. I particularly like the ability of the system to print maps showing the location of defects, which has been of great assistance to our work groups.
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Christine Steicke
Swan Hill Rural City Council
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Dungog Shire Council utilised the Recover android software to capture damage from the recent April 2015 storm. Council were very impressed with the quick response from your company’s Solutions Consultant Cindy McLucas in organising tablets and training to allow our staff to begin the extensive data capture process. Using this software on tablets or mobile phones was very easy, staff were able to navigate the software with a few hours training. The subsequent review of damage and costing of the remediation works was much easier than previous events where we relied on memories and a few photos to determine the damage cost. I would recommend this package to other Council’s prior to the next disaster event to allow quick responses and more accurate data pickup.
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Darren McKimm
Dungog Shire Council
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Product is very good, particularly with managing maintenance on our State Road Network. It also proved very worth while after a flood where Council claimed for flood repairs under the natural disaster funding across our entire network. Support is also very good, requests are attended to promptly and appropriately.
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Andrew Kearins
Mid-Western Regional Council
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The products are excellent. They allow full conformance for us in our compliance with requirements to RTA's RMCC, and Reflect is RTA’s preferred software package for asset inspections and accomplishments. With the RTA’s Vigil package, we are able to show conformance without the need to undertake time consuming and costly paperwork to prove that we are complying with the contract. We are in the process of implementing Control to allow us better tracking of staff accreditations and training. We also use Recover for our natural disaster recording – such as flood damage. The best feature of the Asset Edge packages is the comprehensive support of the Asset Edge staff, who are always available to assist and make changes when required.
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Maurice Bell
Cobar Shire Council
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Asset Edge provides programs written to meet the needs of the people that use them. They can do this because they have ensured they possess a comprehensive knowledge base and skill set within their ranks, with staff experienced in both ‘in-the-field’ asset maintenance and data management and programming. Also, the interface is similar in each of their applications, meaning staff are able to move easily between programs without extensive training.
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Helen Rooth
Muswellbrook Shire Council
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We have Control, Reflect.NET and Recover software packages. These programs have been largely beneficial to the Council, particularly Reflect.NET. expectations, always addressing issues (usually our fault) in a timely manner. Reflect.NET has greatly increased efficiency, accuracy, and reliability of our maintenance and monitoring of the Kamilaroi Highway. We are currently looking at implementing this program to our local roads and aerodrome, for further asset monitoring. Asset Edge's technical support has exceeded
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Ben Bancroft
Liverpool Plains Shire Council
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Yass Valley Council has been using Reflect soft ware for over 4 years to help manage our local road network as well as RMCC on RTA roads. We have found it to be an excellent programme for “in field” data collection for the recording of defects on the road network. It is also an efficient way to record accomplishment especially for the RTA RMCC as the reports for the RTA are easily generated. We have also been very pleased by the back up technical support offered by Asset Edge.
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Peter Erickson
Yass Valley Council
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The software products have been built with flexibility for the organisation. The development of the products is done with considered consultation and delivered to all users in quick time. Using the software is intuitive and user friendly and above all - the after sales support is great.
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Chris McGrath
Maitland City Council
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It has been awesome few weeks for us with the Recover software after you have made some changes to it…. Before Lyle was here this software was purchased but we never thought of using it….but now it’s all going great and the learning curve of this software going great as well. We as a council are always trying to get the maximum out of a software for us to do better jo . So you guys have been great at AE, Recover especially has been a great experience. Thank you very much!!!
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James Fernando
Cloncurry Shire Council
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