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Our Customers

What our customers say about Asset Edge
Never had a help desk that actually helped before..... well done.
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Rob Bourchier
Somerset Regional Council
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We have Control, Reflect.NET and Recover software packages. These programs have been largely beneficial to the Council, particularly Reflect.NET. expectations, always addressing issues (usually our fault) in a timely manner. Reflect.NET has greatly increased efficiency, accuracy, and reliability of our maintenance and monitoring of the Kamilaroi Highway. We are currently looking at implementing this program to our local roads and aerodrome, for further asset monitoring. Asset Edge's technical support has exceeded
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Ben Bancroft
Liverpool Plains Shire Council
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Asset Edge is extremely professional when it comes to its software products. Council has been with Asset Edge for a number of years using Reflect and now Control software. I have found Asset Edge to be more than helpful in backing up their products 100%. Problems are sorted straight away with no hesitation and information is updated regularly to the user’s needs. Conferences are held annually to provide updates, training and feedback on improvements that may be useful for their software and users. Asset Edge software would have to be one of the easiest programs on the market to gather, store and report information.
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Richard Baxter
Gunnedah Shire Council
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With regards to Council's use of Recover we found it to be an extremely effective way of recording storm damage to Council's Assets. The cost estimation feature was easy to use and allowed Council to submit storm damage costs in a format that was acceptable to RMS. The ability to collect all relevant field data using an android device and prepare cost estimates via the web version was also helpful.
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Bruce Anderson
Midcoast Council
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Yass Valley Council has been using Reflect soft ware for over 4 years to help manage our local road network as well as RMCC on RTA roads. We have found it to be an excellent programme for “in field” data collection for the recording of defects on the road network. It is also an efficient way to record accomplishment especially for the RTA RMCC as the reports for the RTA are easily generated. We have also been very pleased by the back up technical support offered by Asset Edge.
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Peter Erickson
Yass Valley Council 
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I have been involved with administrating and supporting Asset Edge products now for the last 6 years and really enjoy my part/involvement with their systems. The Reflect.NET system is constantly expanding at Cootamundra to include the maintenance of more and more types of Council assets. The systems are built to be useable in the field and provide simplicity where required and on the other hand, provide sophisticated reporting to fulfil the requests of management etc. CSC has just implemented Control and is looking forward to managing our Works projects in this software package, which provides a one-stop-shop for all of the projects reference information and providing a straight-forward data entry point for field staff. Really nice products, easy to maintain and great support and ongoing development.
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Matthew Thompson
Cootamundra-Gundagai Regional Council
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The software products have been built with flexibility for the organisation. The development of the products is done with considered consultation and delivered to all users in quick time. Using the software is intuitive and user friendly and above all - the after sales support is great.
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Chris McGrath
Maitland City Council
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It has been awesome few weeks for us with the Recover software after you have made some changes to it…. Before Lyle was here this software was purchased but we never thought of using it….but now it’s all going great and the learning curve of this software going great as well. We as a council are always trying to get the maximum out of a software for us to do better jo . So you guys have been great at AE, Recover especially has been a great experience. Thank you very much!!!
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James Fernando
Cloncurry Shire Council
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I have found working with Asset Edge to be a great benefit to myself and Murrumbidgee Shire Council. When we carry out our asset inspection program we have been using Reflect to record our inspections, defects and repairs on our state roads as well as on local roads, footpaths and levee bank. With the reflect program being flexible Asset Edge and MSC have been able to develop a database which records our noxious weed inspections and weed infestation and information. This allows council to map out weed infestations and record what action has been taken to comply with noxious weed control. Using the software for these different inspection programs has helped the council have a well maintained defect register of its assets. We have found Asset edge to be very helpful and great to work with in developing the databases to suit the council’s needs and with any other problems we may incur.
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Steven Goodsall
Murrumbidgee Shire Council
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I have been using Reflect for approximately 10 years now and have always found it to be a logical system which has the provision for users to source the information quickly, using one screen without the need to scroll up or down. I particularly like the ability of the system to print maps showing the location of defects, which has been of great assistance to our work groups.
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Christine Steicke
Swan Hill Rural City Council
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